UBS is the world’s largest wealth manager, a top tier investment banking and securities firm, and a key global asset manager. UBS has a long standing history in Jersey and has been present on the island since 1987 providing Trust and Private Banking Services.


UBS Jersey has been operating a sophisticated and successful flexible benefits scheme for several years. The workforce has grown over that time and the HR department has been keen to extend the benefit choices available each year to ensure the company continues to attract and retain the best talent.

This year, the existing software supplier removed their application from the market requiring UBS to find a suitable replacement at short notice. In addition UBS wish to better communicate a total reward culture while reducing the administration burden placed on the HR department when employees elect their flexible benefits.


Coroni’s Reflex flexible benefits application was chosen to deliver the management of benefits, including eligibility and funding, and to enable online, self-service enrolment by employees. The self-service application replaces UBS’s existing application and provides in addition comprehensive online Total Reward Statements and benefit modelling capability.

Coroni’s use of the .Net technology platform and SQL Server database enables the application to be installed on UBS’s chosen hosting environment while the in-built security features of Reflex meets the bank’s exacting standards. Reflex integration capabilities ensure the Payroll interfaces are simple and robust.


Reflex captures all the HR data which determines eligibility for benefits and the automatically calculates the flex funding available to each employee based on data such as grade, length of service, location and existing benefits. Each employee is then able to select benefits via the intranet or Internet and model a package of benefits to suit their lifestyle. Default models are pre-defined to give employees a head start in their selection and once enrolment has ended, the appropriate payments and deductions are automatically set up, with the correct tax regime, in UBS’s payroll application.

The benefits administrator is able to monitor the progress of employees and send regular reminders throughout the enrolment period to those yet to start modelling. In addition, benefit overrides are handled simply within the application.

UBS has achieved an astonishing 100% take-up rate following implementation of the new scheme.


Coroni’s Reflex application provided a solution to UBS’s urgent need for a replacement flexible benefits system. The swift and trouble-free implementation of Reflex allowed employees to continue to take advantage of UBS’s forward-thinking benefit scheme. The highly configurable nature of the product enabled UBS to extend the service to include all payments and subsidiary benefits on employees’ Total Reward Statements. The use of Reflex by other Jersey businesses and the integration with a specialist Jersey payroll provider gave confidence that the implementation team understood, and that the application could handle, the island’s changing tax regime.

For the future, UBS Jesey will make use of improved reports and a recruitment benefit modelling facility to ensure they remain ahead of their rivals in candidate selection for their expanding business.